Yes, the customer service is quick and good. It’s a surprisingly good product, especially for the price. The positives are overwhelming. During the crazy Christmas season, the doll was delivered before the promised date. The doll delivered exactly as promised, with the correct custom body, hair, and green eyes. Evenly tensed joints, except the wrist, contribute to a well-maintained wrist. Overall good quality doll, well packaged and fast shipping. Excellent seller, I answered my questions quickly, thank you.